I want you to be completely happy with your artwork. My policy varies depending on the type of item purchased:
Original Oil Paintings (Existing Collection): If an original painting from my collection is not the perfect fit for your space, you may return it within 14 days of delivery. Buyers are responsible for return shipping costs, and the artwork must be fully insured and returned in its original, undamaged condition.
Custom Commissions: Because custom paintings are uniquely designed and created specifically for you, they are strictly non-refundable and cannot be returned or exchanged. You will be actively involved in the final approval process before the painting ships to ensure it meets your expectations.
Fine Art Prints & Merchandise: Because all prints and branded items are custom made to order by a print provider, I cannot accept returns or exchanges for these pieces. If your order arrives damaged or defective, please contact me within seven days with a photo of the item so I can arrange a replacement.